Privacy Policy

Last updated: August 2025

KamuraShop (“we”, “us”, “our”) is committed to protecting your privacy. This Policy explains what personal data we collect, how we use it, how long we keep it, and your rights. By using our website and services, you consent to this Policy.

1. Who we are

Data Controller: KamuraShop
Contact: support@kamurashop.com
Workshop address: as listed on our website.

2. What data we collect

• Contact & Order Data: name, email, phone, shipping address, order items.
• Payment Data: handled by our payment partners; we do not store full card details.
• Usage Data: device info, IP, pages visited, and cookies for analytics, performance, and fraud prevention.
• Marketing & Ads: events from TikTok/Meta/Google (e.g., page view, add-to-cart) for measurement and optimization.
• Support Data: communications sent to us (email, WhatsApp).

3. How we use your data

• To process orders and provide customer support (performance of contract).
• To improve our site, prevent fraud, and maintain security (legitimate interest).
• To measure and optimize advertising (consent/legitimate interest per local law).
• To comply with legal obligations (tax, accounting, warranty handling).

4. Cookies & tracking

We use cookies and similar technologies for essential functions, analytics, and advertising. You can control cookies in your browser. If required by your jurisdiction, we will present a consent banner.

5. Third parties & transfers

We may share limited data with service providers strictly to deliver our services, for example:

• Cloudflare (CDN, security, hosting of static site).
• Zoho Mail (email communications).
• Advertising & Analytics: TikTok Ads (including Events API), TikTok Pixel, Meta, Google Analytics (if enabled).
• Payment/Logistics partners to process payments and ship orders.

Data may be transferred outside your country. We rely on appropriate safeguards and provider terms.

6. Retention

Order records are retained for up to 7 years to comply with accounting laws. Marketing/analytics data is kept only as long as needed for the stated purposes or as required by law.

7. Your rights

You may request access, correction, deletion, restriction, or portability of your data, or object to processing (where applicable). Contact us at support@kamurashop.com.

8. Security

We use industry-standard security measures (TLS/HTTPS, firewall/CDN, access controls). No method is 100% secure, but we strive to protect your data.

9. Children

Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect data from children.

10. Changes

We may update this Policy from time to time. Material changes will be posted on this page.

Questions? Contact support@kamurashop.com.